Shipping Policy

Processing Time

Orders are processed and shipped within 72 hours (3 business days), Monday through Friday, excluding holidays.

Delivery Time

Once your order ships, delivery typically takes 3–8 business days depending on your location.

Where We Ship

We currently ship to addresses within the United States.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and the items in your order. What you see at checkout is what you pay — no surprises.

Order Tracking

Every order includes tracking. You’ll receive a tracking number by email as soon as your order ships, so you can follow your pup’s goodies right to your door.

Something Not Right?

If your order hasn’t arrived within the expected window or shows delivered but hasn’t arrived, please contact us and we’ll make it right.